Scott Harralson

We're currently investigating an issue affecting device sync speeds for some customers. This began on April 10 and appears to be related to recent backend updates. 🔍 What We Know Devices may take ...

The latest version of the VoltOne app is now live on iOS and Android! Here’s what’s new. ✨ New Features Boost now includes three preset modes: Balanced, Performance, and Eco Redesigned device dash...

We’ve released a new firmware update for VoltOne devices that improves performance and addresses minor bugs. 🚀 What’s New in v2.1 Improved Bluetooth sync speed (up to 2x faster) Reduced battery dr...

If the VoltOne app can’t detect your device, follow these steps to reconnect. 🧭 Step 1: Confirm VoltOne Is On Press the power button and look for an LED indicator If no light appears, charge the d...

VoltOne devices are designed to be efficient, but occasional heat buildup can occur. Here's how to handle it safely. 🔥 When Is It Normal? Slight warmth during extended use or charging is expected ...

Error W-102 means your VoltOne was unable to complete a firmware update. Here's how to resolve it. 💡 What Causes This Error? Interrupted connection during update Battery level too low Corrupted do...

If the VoltOne app crashes or becomes unresponsive, try these troubleshooting steps. 🧼 Step 1: Clear App Cache Android: Go to Settings Apps VoltOne Tap Storage & Cache Tap Clear Cache iOS: Res...

If you're having trouble pairing your VoltOne with your phone via Bluetooth, follow these steps to troubleshoot the issue. 📱 Step 1: Check Compatibility Ensure your phone supports Bluetooth 4.2 or...

If your VoltOne won’t charge or seems to drain too quickly, here’s what to do. ⚡ Charging Troubleshooting Use the original USB-C cable and a verified adapter Plug into a known working outlet or po...

Frequent disconnections can be frustrating. Here’s how to stabilize the connection. 📶 Common Causes Weak Bluetooth signal (keep within 10 feet) App running in the background or being closed by the...