Requesting a Refund

We want you to be fully satisfied with your VoltOne purchase. If something didn’t go as expected, you may be eligible for a refund.

📦 Eligible Refund Scenarios

• You were charged for a subscription you canceled on time
• You received a defective product
• You were double-charged

🚫 Not Eligible

• Refund requests made more than 30 days after purchase
• Accidental purchases of physical products already shipped
• Damage caused by misuse or unauthorized repairs

📝 How to Request a Refund

1. Submit a refund request
2. Include your order number and reason for the refund
3. Our team will respond within 2 business days

💳 Refund Timing

Approved refunds are issued to your original payment method and usually appear within 5–10 business days.

Still have questions? Let us know and we’ll be happy to help.